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Retail Security Officer Job
Waddon, Croydon (CR0), CR0 1QD
Salary: Unspecified

Retail Security Officer

Mitie is currently looking to add a number of Security Officers to its Total Security Management division to be based on a recently won prestigious retail contract.

Reporting to the Security Operations Manager the Security Officer will be based at a retail store within South East London Region and will be responsible for providing a highly visible and proactive security presence in a fast paced and demanding environment.

Job Details

·Maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel

·Provide a customer friendly, reassuring, professional security presence

·Provide a visible security contact for customers and staff

·Provide excellent customer service

·Loss prevention

·Deterring anti-social behaviour, theft and criminal activity

·Liaising with the Police and store management were required

·Completing reports by recording observations, information, occurrences and surveillance activities.

·Dealing with any difficult situations that arise in a safe and professional manner.

·Monitoring the store CCTV

Key Skills and Experience Required

·Frontline Security Guarding, Door Supervision or Close Protection SIA licence (or have passed the relevant SIA training and hold valid certificates).

·A full five year checkable employment / education history

·Experience of delivering Customer Service

·Previous experience in a similar role is desirable not essential

·Excellent communication skills are required both written and verbal

Successful applicants to the position of Retail Security Officer will be working 9 hours per day between 06:00-23:00 on a 5 out of 7 shift Pattern and will be offered a competitive hourly rate with an excellent range of company benefits, pension, comprehensive and ongoing training and uniform.

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