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Part time spa receptionist- Rowhill Grange, Kent Job
Part time less than 30 hours

Scope Spa Receptionist is required to support our small dedicated team on busy days to ensure from welcome to departure our Spa guests, members and residents have a relaxing enjoyable experience at our Utopia Spa.

Main Duties

Main Duties include;

  • Welcoming guests, residents and members to the Utopia Spa

  • Handling telephone enquiries

  • Taking individual treatment bookings

  • Showing guests around the facilities on arrival

  • Liaising with food and beverage departments for guests lunch/tea orders

  • Liaising with therapists and the Spa Manager with reference to clients schedules and last minute booking changes

  • Compiling bills for Spa Guests before departure

  • Computer and manual completion of administration duties

  • Completing the daily balancing/banking for the spa ready for the accounts team

  • Adherence to Mystery Guest Standards criteria throughout the working day


  • Excellent personal presentation

  • A genuine interest in Spas and Beauty

  • Computer literate and good attention to detail in admin

  • Previous beauty knowledge a distinct advantage

  • Ability to work shifts including some weekends. Weekday shifts are 07.00 to 15.00 and 1.00 to 21.00, weekend shifts are 08.00 to 16.00 and 11.30 to 19.30

Salary & Benefits

£5990 (16 hrs per week) + incentive scheme

  • 4 weeks holiday

  • 8 Bank holidays

  • Free car parking

  • Employee uniform. Following completion of the company's 3 month probationary period access to a range of company benefits including:

  • Discounted hotel accommodation for yourself and your family at all hotels

  • Discounted hair treatments at our two Utopia Spas

  • Discount off all food & beverage at all hotels

  • Discount of individual treatments booked in our two Utopia Spas

  • Discount on retail products in our two Utopia Spas

  • Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.

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