Unfortunately this job vacancy is no longer available. We do apologise for any inconvenience this may have caused you.
IT Support Technician Job
Little Plumpton, Preston (PR4), PR4 3PN
Salary: 15000.00 - 20000.00 Per Year
Our client is currently expanding it’s IT department to meet current requirements.
They run state of the art hardware for CG Artists, animators and compositors, while also managing a render farm and want an IT Support Technician who can be proactive, solve problems and support all departments with a range of queries, and IT infrastructure maintenance.
Key Responsibilities: • 1st/2nd line support - troubleshoot desktops & servers for any issues, troubleshoot network issues, troubleshoot end user equipment • Take ownership of faults & manage in a logical/methodical manner, follow up the status and communicate progress in a timely manner • Escalate unresolved cases to the IT Manager, suppliers & vendors • Create/disable user accounts and mailboxes, reset passwords, create groups, and assign permissions • Contribute to Infrastructure upgrades – new software rollout, hardware refresh, network equipment upgrade • Knowledge of network layout/configuration in the office, including external VPN links to troubleshoot internal & external connectivity issues
Essential Skills: • 1+ years’ experience in a similar role • Excellent communication skills, organisational skills, and issue ownership
Knowledge of: • Helpdesk ticketing systems • Windows 7, 10 & Server 2012R2 • Active Directory and Group Policies • Microsoft WDS, imaging process, client/server patching with WSUS • LAN, TCP/IP, DHCP, DNS, Routing, SSL VPN
Desirable Skills: • CompTIA A+, Network+, Microsoft MCSA or MCSE • Knowledge of network & systems monitoring tools/procedures • MS Office 365 • An understanding of the technical needs of CG projects (animation productions, visual effects pipelines and tools) • Experience with 3D render farms
To be considered for this role, please apply today.