Everybody should work in customer service at some point in their Career. You learn transferable skills that will stay with you throughout your entire life, professionally and personally.
Through speaking with vulnerable customers that need genuine help and guidance, you learn empathy and patience and that sometimes, the customer just needs someone to talk to.
Through offering services and products that customers could genuinely benefit from having, you learn the art of service based sales.
Through going the extra mile for a customer and helping in every way you can you learn that offering support and in return hearing ‘Thank you’ can truly make someone’s day.
Through dealing with difficult customers that do not necessarily like what they are hearing you potentially learn the most valuable skill of all – To appreciate those that work in customer service when you call a company yourself.
You now have the chance to learn these skills.
A world-wide company based in Cardiff are growing at an astonishing rate, creating jobs and offering genuine career progression for those that want to make a career out of offering a first-class service to customers.
Not only will you learn the above skills, you will also gain industry training (3 weeks classroom based when you start, then continuous through employment), gain lifelong friendships, life skills AND the chance to join the internal academy to learn how to be an effective manager in the future.
The ethos of the company is not all work and no play; they constantly have events going on, whether they be in office yoga days, sports days, on the spot incentives to win prizes for exemplary service, Free fresh fruit and out of work social events.
All they ask is that you are available to work 40 hours per week on either a 5 or 4 day per week shift pattern, with shifts starting and ending between 6:45am and 11pm.
The role is permanent with interviews IMMEDIATELY, paying £8.00 per hour (£9.50 after 9pm and on Sundays) with overtime constantly available. (With Christmas coming up, the overtime is a great way to spend that little bit more, guilt free!)
Atlantic Resource has a fair and comprehensive selection procedure. It is our policy that there should be equal opportunity for, and no discrimination against applicants on the grounds of gender, race, religion or belief, nationality, colour, pregnancy and maternity, sexual orientation, disability, age, marriage and civil partnership, union or non-union membership, socio-economic background or being a part-time or fixed term worker.