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Housing Assistant Job
Full time
Salary: £20578 per annum
Reference: HSE1003/KS.
Employer: Circle .

We are looking for a Housing Assistant to provide a high quality service to all residents as part of the Housing team, providing administrative support to the team and wider colleagues.

Key accountabilities for this role include:

  • To provide a prompt, seamless support service to customers as part of the operational team
  • Acting as the first local point of contact and dealing with customer enquires taking ownership to ensure a resolution based approach to the query
  • To ensure all records relevant to the role, whether computerised or manual, are accurate and up to date
  • Collaborate with internal colleagues and teams and external agencies to ensure prompt, customer focused turnaround of vacant properties and mutual exchange applications

The successful candidate will have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. The ability to write clear, accurate and concise records and analyse data from a variety of sources is also essential.

For further details on this vacancy, and to apply, please visit our website.

When applying please use Google Chrome

We prefer to receive your application online. However, if you are unable to do this please write quoting the reference number to: Resourcing Team, Clarion Housing Group, 6 Central Avenue, Norwich, NR7 0HR and we will send you an a Contact: To apply for this job please click on the jobsgopublic logo. If you are not currently online please visit www.jobsgopublic.com on an internet-enabled computer. Important: please use the following reference number: JCP/HSE1003/KS Hours: 36 hours per week

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