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Field Service Technician - Edinburgh Job
Permanent
Edinburgh (EH1), Edinburgh
Salary: £24,500 per annum Plus company van and great benefits package
Overview:

Molson Coors

Here at Molson Coors Brewing Company we are proud to boast being the only brewer within the UK that has its own in-house 360 Customer Technical Services team. This means we can provide industry-leading technical installation of beer dispense equipment and brand support services to all Molson Coors customers across the UK

We are the makers of Britain’s best-selling lager; Carling. Did you know that 1 in every 4 pints sold in the UK is Carling? Other beers in our portfolio include Coors Light, Cobra, Doom Bar and Worthington’s, supplying around 45,000 customers every week!

The Recruitment Process

On application your details will be reviewed by our experienced recruitment team, you will then be given the opportunity to complete a video interview to enable us to learn more about you, you will then be asked to complete a mechanical comprehension test before we invite you to interview.

The Role

This role sits within Customer Technical Services here at Molson Coors and could also be described as a Field Based Dispense Technician/Engineer; you will be given full training after joining the business as well as all the support you need to deliver some of the UK’s leading brands to customers!

Candidates who have had experience working in roles such as a Maintenance Engineer, Field Service Engineer or a Service Technician would find this role of interest. 

Responsibilities:

As a Technical Representative, responsibilities will include:

  • Utilizing your understanding of basic electrical, refrigeration & pressurised systems fault-finding to component level, the role involves the performance of skilled tasks in accordance with industry standards (BDA) around beer dispense equipment.
  • Brand passion - ensuring that all brands are dispensed to the highest standards and where these standards are not being achieved to propose and implement corrective actions whilst delivering consistent service standards.
  • You will be ordering parts, carrying out installations, returning parts and managing vehicle stock effectively.
  • Carrying out surveys for installations, maintain dispense and cooling equipment to specified quality standards ensuring that costs/assets are managed in line with the allocated budget.
  • Advising, instructing and training customers where required and be able to interpret maintenance & installation manuals - good verbal & written skills are essential.
  • Building great relationships with internal and external customers and colleagues, ensuring positive client and end user experience, displaying good interpersonal skills & problem solving, the ability to communicate technical information and training to customers who may not be familiar with the trade, and on occasion professionally handle difficult conversations.
  • In line with the company passion for delivering industry leading workplace safety, you’ll demonstrate the Molson Coors safety culture, including compliance with all EH&S procedures and proper utilisation of all personal protective equipment.
  • You’ll also be ensuring that company expectations are met in respect to safe working, customer experience, technical competence, commercial target delivery, and agreed quality standards in beer dispense.
Qualifications:

Working as part of a team reporting into a Customer Technical Services Operations Manager, you will possess the following qualifications, skills and attributes:

  • Experience in a Mechanical, Electrical or Engineering related discipline
  • Full UK Driver’s licence (due to restrictions of vehicle insurance, applicants must be over 21 years of age)
  • Computer Literate – basic use of Microsoft Outlook, Word & Excel
  • Ability to carry out simple administration within a given deadline
  • Ability to carry out vehicle stock management
  • Ability to work alone
  • Ability to provide a right first time solution
  • Ability to work in areas that have restricted access
  • This role will require some manual handling and lifting of equipment weighing approx. 25KG

We’re looking for people who, with the right qualifications and aptitude, can join our team to ensure our customers have a wonderful beer-drinking experience every time. Our ambition is to be the world’s 4th most profitable brewer and by delivering exceptional excellence, we strongly believe we can achieve this goal.

This is a fantastic opportunity to join a best in class Customer Technical Services team, and if you’d like to be part of this, we’d like to hear from you!


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Employer Details:
Molson Coors Brewing Company Ltd
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