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Customer Service Advisors Job
Part time
Ipswich, Suffolk
Salary: 25 hrs pw £11,800 - £12,500pa and 21 hrs pw £9,900 - £10,500pa
At Orwell we have an inclusive culture and are absolutely passionate about our people. We are a Sunday Times Top 100 employer and a silver standard Investors in People accredited organisation. Our values include fairness, approachability, integrity, respectfulness, being caring and supportive, whilst making Orwell an enjoyable place to work.

- are you passionate about delivering excellent customer service?
- do you have experience in a call centre or busy customer focused environment?
- are you able to adapt to meet individual needs?
- do you have the ability to multi-task, prioritise tasks and ensure deadlines are met?

Orwell prides itself on the high standard of customer service we deliver. Customers and visitors to Orwell’s Head Office deserve the best service we can offer and an excellent experience every time. If you are passionate about customer service, polite, efficient and helpful, then this is the job for you.

Team members work in a busy environment, providing a positive frontline service in person and on the telephone. You will be first point of contact, responding to a high number of enquires, offering a knowledgeable, accurate and helpful service with confidence and professionalism. You will provide comprehensive advice and information about our services which may include a high level of repairs, housing and rent related enquires.

The role will also involve use of an in-house computer system, Microsoft Outlook, Word and Excel to complete a number of administrative related tasks.

Closing date: Sunday 19 August 2018
First Interview: w/c Monday 20 August 2018

Those that are successful at first interview stage will be contacted regarding a second interview, date to be confirmed.

For further information call: 01473 228624, email: humanresources@orwell-housing.co.uk

Apply for further information...

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Employer Details:
Orwell Housing Association
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