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Customer Service Advisor - Immediate Interviews Available! Job
Sheffield (S9), Sheffield
Salary: From £15,073 to £15,073 per annum Plus fantastic benefits!
This is a fantastic opportunity to work with our client, a global, financial organisation. You will be based at our offices in Sheffield, near Meadowhall Shopping centre.
As a Customer Service Advisor, you will be assisting customers who are experiencing financial difficulties and providing relevant options and guidance. You will be joining a supportive team where you will be handling both inbound and outbound calls.
To succeed in the role you should have:
Proven experience of working within an Customer Service role
Excellent communication and listening skills together with a friendly, empathetic and resilient nature
High quality standards with exceptional attention to detail and accuracy
Ability to work effectively under pressure
Good numeracy and literacy skills
Work patterns will be Full time, working on a rotational shift pattern between the operating hours of 8am – 9pm Monday to Thursday, 8am-7pm Friday, 9am–5pm on a Saturday and 10am-3pm on a Sunday.
***In order to apply you must be able to pass a credit check and provide satisfactory references. This role will also be subject to a Basic Disclosure Scotland***
Due to the high volume of candidates responding to our adverts we are not always able to provide feedback on your application. If you don't hear from us within the next five days, please assume you have been unsuccessful on this occasion. However, your details will be kept on file and you may be contacted about other opportunities.