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Administrative Officer (AO) Learning and Development Team Administrator Job
Full time
Salary: 19,430.00 - 19,430.00  per year


Title of Post

Learning and development team administrator- Administrative Officer (AO)



Reports to

Executive Officer-EO Learning and Development Advisor   

Terms of Employment

6 month short term appointment to cover absence on the team with a view to a possible extension of another 3 months.


£19430- the Department’s pay award for 2017 is under negotiation

Location and facilities


The successful applicant will be based at-DEFRA Worcester, County Hall, Spetchley Road, Worcester. WR5 2NP.

The job holder may be required to travel to other locations throughout Great Britain based on business needs. Allowances will be paid subject to meeting eligibility criteria.

Car-parking and canteen facilities serving hot and cold food and beverages are available on site. 

Job purpose

Please provide a brief description

The successful candidate will join DefraLearning and Developmentteam at County Hall Worcester. As part of the team, you will provide general administrative support. This will involve a wide range of business support activities which will contribute to operational planning and service delivery.

Key Tasks

Please provide details of the key tasks for the post

To provide general administrative support to Defra L&D functions. This will involve a wide range of business support activities which will contribute to operational planning and service delivery:-

Finance activities

  • Raising and receipting of purchase orders
  • Process invoices for payment.
  • Track status of purchase orders, querying as necessary
  • Maintain accurate financial reports of Defra Learning and Development costs.
  • Filing of information for finance audit purposes.
  • Action monthly reports from Corporate Finance business partners.


Learning and Development Activities

  • Organise meetings, workgroups, telecoms, webinars as directed and supporting the organisation of events where required.
  • Undertake secretarial role at meetings e.g. team meetings, training group and strategic communications etc.
  • Preparing training materials and arranging any training venue requirements for learning events.
  • Provide support to Learning Advisors in the design and delivery of learning events.
  • Act as the main point of contact for Development LearningShared Mailbox , directly responding to queries or seeking responses from HR colleagues
  • Manage access permissions for Learning and Development SharePoint site.
  • Assist with sourcing equipment, materials and external trainers in line with Defra procurement rules.
  • Collation of data, preparation of reports and general Defra Learning and Development correspondence.
  • Use Survey Monkey to produce evaluation management information reports.
  • Register staff on bespoke L&D systems


Participation in Emergency Response:

  • Support the Defra HR team in responding to disease emergencies as required at the corporate centre or local or national disease control centres.


The successful candidate will receive on the job training in systems and processes relevant to the role they undertake.


This is not an exclusive or exhaustive list, and the post holder will be required to perform any additional duties reasonably expected of them.

Key Skills

Please provide details of the key skills required for the post







Successful candidates must demonstrate essential skills; Essential

  • Good planning and organisational skills.
  • Good interpersonal skills, able to communicate   confidently and interact with colleagues and professionals across the organisation.
  • Ability to meet targets.
  • Positively responds to change.
  • Effective team working.
  • Ability to work in a flexible and agile way to support development and to make use of current technology.
  • Good knowledge of IT systems such as Microsoft Office, Outlook.


  • SharePoint, Oracle and procurement systems

Essential requirements


Leading and Communicating


Act in fair and respectful way in dealing with others

Write clearly in plain language and check work for spelling and grammar, learning from previous inaccuracies

Ask open questions to appreciate others point of view

Put forward their own views in clear and constructive manner, choosing an appropriate communication method


Collaborating and Partnering


Proactively contribute to the work of the whole team

Seek help when needed in order to complete own work effectively

Be open to taking on different roles


Achieving Commercial Outcomes


Be aware and comply with departmental procurement processes and know when to access commercial expertise

Check suppliers and partners are providing relevant and timely data to monitor contracts


Delivering Value for Money


Be careful with all types of resources (eg money, time, materials, fuel, and energy) that they use.

Maintain financial procedures and practices

Handle numbers confidently; collate information ensuring accuracy of financial and performance data.


Delivering at Pace


Work with energy and pace to get the job done

Take responsibility for the quality of own work and keep manager informed of how the work is progressing

Maintain consistent performance

Work in an organised manner using own knowledge and experience to deliver on time and to a standard.


Managing a Quality Service


Communicate in a way that meets and anticipates the customer’s requirements and gives a favourable impression of the civil service

Encourage customers to access relevant information or support that will help them understand and use services more effectively

Gain the knowledge needed to follow the relevant legislation, policies and procedures and rules that apply to the job.


Please provide details of experience required for the post. Enter None if this is not a requirement


Previous experience of working in an office environment

Familiar with the use of IT systems such as Microsoft Office, Outlook.

Desirable but not essential:-

Experience with procuring equipment, materials and suppliers




Maths and English to GCSE level or equivalent


  • Applications to be submitted byCV and personal statement (see below).
  • CV to include date of birth and national insurance number.
  • Applications to be received by20th November
  • Interviews to take place 28th and 29th November

Personal Statement (in around 250 words)

  • Why you are interested in this post (up to 50 words only)
  • How your skills, knowledge or experience you can offer (including any specialist or technical skills or qualifications) provide evidence against the advertised essential requirements. (up to 200 words)
  • Please note that selection decisions will be based on the information you provide to demonstrate your suitability for the roles so please ensure you cover the key skills set out for the relevant role

Other information

  • Successful candidate must pass basic security checks and a departmental health clearance.
  • Please provide referee details for a full 3 year employment/education history on your application along with relevant information to support any gaps in employment, we will not approach your referees without your prior consent.


Apply for further information...

Employer Details:
Department for Environment,Food and Rural Affairs
No Email - Please Apply Below

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